330ok's Privacy Policy
The security of your personal information is our highest priority. Through SSL encryption and strict data protection measures, 330ok ensures your privacy.
Section 1: Introduction & Scope
This privacy policy applies to all services, websites, and applications of the 330ok platform. When you use the 330ok website, create an account, or use any of our services, you agree to the terms of this policy.
330ok believes that protecting user privacy in digital services is a fundamental responsibility. We collect only the information necessary to operate our services, and that information is never sold or transferred to unauthorized third parties.
This privacy policy has been recently updated and is currently in effect. If any significant changes are made, we will notify you via your registered email.
Who This Applies To
- All registered users of 330ok
- Guest users visiting the website
- Anyone accessing from any device or browser
- All individuals using our services from Bangladesh
Our Commitment
- Your data is never sold to third parties
- All data is secured with SSL encryption
- Transparent data collection and usage process
- Option to delete your data upon request
Section 2: Data Collection
330ok collects two types of information: information you provide directly, and information collected automatically while you use the platform.
Information You Provide
During account registration and use of services:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- Identity verification documents (where applicable)
- bKash, Nagad, or Rocket mobile number
- Transaction history and amounts
Automatically Collected Information
Automatically collected while using the website:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent
- Cookie and local storage data
- Login time and session information
- Game activity logs
Important: 330ok never stores your full payment card number or banking PIN. Payment information is processed through secure encryption.
Section 3: Use of Information
We use the information we collect to fulfill the purposes described below. We have a clear basis for each purpose, and no information is used beyond those purposes.
Service Operations
For creating and managing accounts, verifying logins, processing deposits and withdrawals, and providing gaming services.
Ensuring Security
For preventing fraud, protecting accounts, blocking unauthorized access, and ensuring safe transactions.
Customer Support
For resolving your issues, answering questions, and running our 24/7 support service.
Communication & Notifications
For keeping you informed about important account updates, transaction confirmations, and relevant services.
Service Improvement
For analyzing user experience, improving platform performance, and adding new features.
Age Verification
To ensure services are provided only to those aged 21 and above, and to maintain responsible gaming policies.
Section 4: Data Sharing & Disclosure
330ok never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
We work with trusted third-party service providers for payment processing, technical support, and platform operations. These partners may only use the information according to our instructions and are bound to the same standard of privacy protection.
Legal Obligations
Information may be disclosed to comply with court orders, legitimate requests from government agencies, or applicable laws. In such circumstances, we only provide information that is legally required.
Fraud Prevention
We may cooperate with relevant authorities to prevent account fraud, money laundering, or unauthorized activity. This is essential for the protection of all our users.
We never sell your information to advertisers, data brokers, or unrelated third parties.
Section 5: Cookie Policy
The 330ok website uses cookies to improve service quality and enhance user experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for login sessions, security tokens, and core platform functionality. Without them, the site cannot operate normally.
Analytics Cookies
Analytics cookies are used to understand which parts of the website users visit most, and to improve service quality.
Preference Cookies
These cookies remember your language, theme, and other preferences so you do not have to re-enter settings each time you log in.
Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some parts of the service to not function properly.
Section 6: Data Security Measures
330ok protects your personal information through both technical and organizational methods. Our security framework is regularly reviewed and updated.
Technical Protection
- SSL/TLS Encryption: All information between your browser and our servers is transmitted in encrypted form.
- Data Encryption: Stored sensitive information is protected with industry-standard encryption.
- Firewalls and intrusion detection systems are actively maintained.
- Regular security audits and vulnerability assessments are conducted.
- Two-Factor Authentication is available.
- Automatic session expiry helps ensure account security.
Organizational Protection
- Need-based access: Only authorized staff can access personal information.
- Staff receive regular data protection training.
- Data protection agreements with third-party service providers are mandatory.
- A rapid response plan is in place for data breach incidents.
No digital system can guarantee 100% security. We therefore ask you to use a strong password and not share your login credentials with anyone.
Section 7: Data Retention & Deletion
We retain your information only for as long as necessary to provide our services or to meet legal obligations.
Retention Period
Information for active accounts is retained for the duration the account is active. After account closure, transaction records may be kept for a defined period as required by law.
Data Deletion Request
You can request deletion of your personal information through our support team. However, information retained due to legal obligations may not be deleted before the defined period expires.
Section 8: Your Rights
As a user of the 330ok platform, you have specific rights over your own personal information. We respect these rights and help you exercise them.
Right to Access
You have the right to know what information 330ok holds about you. You can contact support to request a copy of your data.
Right to Correction
If any information stored about you is incorrect, you have the right to request that it be corrected.
Right to Deletion
In certain circumstances, you have the option to request deletion of your personal information (the "right to be forgotten").
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be temporarily restricted.
Right to Data Portability
You have the right to request your personal information in a structured, machine-readable format.
Right to Object
You have the right to object to processing of your information for certain purposes, particularly for marketing purposes.
To exercise any of the above rights, email us at [email protected] or speak with us directly via live chat. We will process your request as quickly as possible.
Section 9: Minor Protection
21+ Age Limit Strictly Applies
All 330ok services are for those aged 21 and above only. We do not intentionally collect any personal information from minors.
If we learn that a minor has created an account or provided personal information on our platform, we will immediately delete that information and close the associated account.
If you believe someone you know who is a minor is using this platform, please notify our support team immediately.
Section 10: Policy Changes & Updates
330ok reserves the right to update this privacy policy from time to time as needed. The policy may change due to service improvements, legal changes, or security enhancements.
Notice of Changes
For any significant changes, we will send a notification to your registered email address. The effective date of the revised policy published on the website will be clearly stated.
Consent to Updates
Continuing to use 330ok's services after a policy update will be considered your acceptance of the updated privacy policy. If you do not agree, you will have the option to close your account.
Section 11: Third-Party Services
330ok's platform may have connections with third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and payment services.
Third-Party Responsibility
Third-party services have their own privacy policies. They are responsible for processing your information when you use their services. 330ok is not liable for how third parties collect or use data.
Third-party payment services — bKash, Nagad, and Rocket — follow their own data protection policies and are solely responsible for your personal information on their platforms.
Privacy-related questions?
If you have any questions, concerns, or requests to delete information regarding this privacy policy, our 24/7 support team is ready to assist you. Support is available in both Bengali and English.
Section 12: Summary
The key points of this privacy policy are briefly presented below for easy reference:
- 330ok collects only the information necessary to operate the service — nothing more.
- Your data is never sold to third parties.
- All data is protected with SSL encryption and modern security measures.
- You have the right to view, correct, and request deletion of your own data.
- Data is collected and services are provided only to those aged 21 or above.
- In the event of any policy changes, prior notice will be sent to your registered email.
- For any questions, 24/7 support is available at [email protected] or via live chat.
It is recommended to read this privacy policy alongside 330ok's Terms and Conditions and Responsible Gaming Policy.