330ok Terms and Conditions

By using 330ok (the "Platform"), you acknowledge that you have fully read, understood and agreed to these Terms and Conditions ("Terms"). These Terms form a legally binding agreement between 330ok and all its users.

To use the platform, you must meet the following basic conditions:

• You must be at least 21 years old.
• You are using this platform voluntarily and entirely of your own free will.
• You do not reside in a jurisdiction where online betting or gaming is expressly prohibited by law.
• You will operate only one account.

If you disagree with any part of these Terms, please stop using the platform.

To open an account at 330ok, providing accurate and complete information is mandatory. Registering with false or misleading information is a direct violation of these Terms and may result in account closure and balance forfeiture.

2.1 Registration Conditions

• Each individual may operate only one account.
• Creating multiple accounts from the same device, IP address or payment method is prohibited.
• Keeping your password confidential is your own responsibility.
• Any unauthorised access to your account must be reported to our support team immediately.

2.2 Identity Verification (KYC)

330ok may request identity verification where required. This process may involve submitting a government-issued ID or other documents. Withdrawal requests may be placed on hold until verification is complete.

The following conditions apply to deposits and withdrawals at 330ok. The platform accepts only recognised mobile financial services in Bangladesh.

3.1 Deposit Conditions

• Deposited funds must come from a payment account registered in your own name.
• Deposits made through a third party are not permitted.
• In the event of a technical delay after depositing, contact the support team with your transaction reference number.

3.2 Withdrawal Conditions

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• To withdraw a balance that includes a bonus, the wagering conditions must be met.
• 330ok may request additional documents to verify unusual or suspicious transactions.

All bonus offers at 330ok are provided under specific conditions. Accepting a bonus means agreeing to the associated conditions.

4.1 Welcome Bonus

• 150% bonus on first deposit, up to ৳15,000.
• Example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.
• Example: deposit ৳22,000 and receive a maximum ৳15,000 bonus, giving a total balance of ৳37,000.
• Wagering condition: you must wager 20 times the bonus amount (on the bonus amount only, not on deposit + bonus).
• Example: ৳1,500 bonus × 20 = after wagering ৳30,000, winnings from the bonus may be withdrawn.

4.2 General Bonus Policy

• A bonus offer cannot be used more than once unless explicitly stated.
• Bonuses are given only against real money deposits; not against promotional credits or other bonuses.
• 330ok reserves the right to close an account if there is evidence of fraudulent bonus abuse.
• 330ok reserves the right to change, suspend or cancel any bonus offer at any time.

All betting activity at 330ok is governed by the general rules stated below. Additional rules may apply for specific games or events.

5.1 General Betting Rules

• A confirmed bet cannot be cancelled, unless it was accepted in error due to a technical fault.
• 330ok's decision is final in determining the outcome of a bet.
• 330ok reserves the right to cancel bets placed due to obvious pricing errors.
• Arbitrage betting, use of bots or any other automated system for placing bets is prohibited.

5.2 Sports Betting

• Bets on any sports event will be settled based on the official result of that event.
• If an event is abandoned or postponed, the related bets may be refunded — specific rules apply per market.
• In live betting, the odds offered may change at any time.

5.3 Casino Games

• All casino games are operated according to the rules of the respective game provider.
• Game outcomes are determined by a Random Number Generator (RNG), which ensures fairness.
• If a game is interrupted mid-session due to a technical failure, the bet will be refunded where applicable.

330ok places the highest importance on protecting users' personal information. We keep your data secure using SSL encryption and modern security technology.

• Your personal information will be used only for the purposes of operating the platform.
• Information is not shared with third parties except where required by law.
• To learn in detail how your information is collected, stored and used, please read our Privacy Policy.

330ok reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these Terms is violated.
• If fraudulent activity is suspected.
• If the user does not cooperate with the identity verification process.
• In accordance with the instructions of legal or regulatory authorities.
• At the user's own request (self-exclusion).

Upon account closure, any valid balance will be returned; however, bonus balances may be forfeited if the account is closed due to a breach of these Terms.

Users may also request account closure at any time. To do so, contact us at the support email: [email protected]

330ok provides 24/7 customer support in Bengali and English. For any issue or complaint, contact us through the following:

• Live Chat: Instant assistance directly through chat within the platform.
• Email: [email protected]

11.1 Complaint Process

• When submitting a complaint, please provide your account ID, transaction details and a clear description of the issue.
• The 330ok team will review the complaint within a reasonable time.
• Complex matters will be fully investigated before a decision is communicated.

330ok always strives to provide a safe, fair and reliable service. However, our liability is limited in the following circumstances:

• Loss caused by internet disconnection or technical issues from a third party.
• If account details are disclosed to others due to the user's own negligence.
• Natural disasters, cyberattacks or other unforeseen circumstances beyond our control.
• Faults in a game provider's system or software.

In any circumstance, 330ok's maximum liability will be limited to the value of the transaction relating to the incident in question.

All content on the 330ok platform — logos, graphics, text, software, game interfaces and other materials — is protected by the intellectual property rights of the respective owners.

• Copying, distributing, or commercially using any content on this platform without prior permission is prohibited.
• 330ok's trademarks or brand identity may not be used in any unauthorized manner.
• Copyrights of game providers are governed by their own terms.

330ok reserves the right to modify, add to, or cancel these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the new terms.

• Users will be notified of significant changes.
• If you do not agree with the new terms, you will have the option to close your account.
• The date of the most recent update will always be noted at the top of this page.

These terms will be governed by the applicable legal framework. Any dispute relating to these terms or the platform will first be addressed through negotiation.

If any provision of these terms is found to be legally unenforceable, all remaining provisions will continue to be in effect.